Customer Recommendations

These are just some of the comments from my customers. If you would like to speak to one of these people, please email me and I will send you a few names and email addresses.
- Mark Sirianni

"At first I was hesitant to send a rolex to someone in another state. But after several rolexes, Mark's honesty and integrity have continued to amaze me. His prices are a fraction of what so called "rolex experts" charge. I will send all of my rolexes there for servicing as needed and I recommend him to all of my colleagues in the legal and medical fields. " Sincerely, David M. Chester Attorney At Law

Mark, I received the watches back a few days ago, and both are keeping very good time. In particular, I want to thank you for your excellent work on my father's old Elgin work watch. It was an awful looking mess when I sent it to you, but now it is a very nice looking watch that could be carried anywhere with pride. Thank you once again for all of your superb work. Best regards ....... Jim

Hi Mark, I received the watch today. The watch looks fantastic. Please add me to your list of satisfied customers, I will gladly recommend you to anyone I know who needs watch service, and please feel free to have any of your prospective customers contact me. Again thank you very much. Frank Inserra

Hi Mark I received my watch via USPS Express Mail yesterday.It looks great and over the subsequent 24 hours is working great. Thank you for your combination of quality work, timely and communicative service and fair prices. Sources for these 3 essentials are in short supply these days. :-) Best wishes for this holiday season Thanks much Tim Fleming

Just wanted to say that you did an outstanding job on my watch (Omega Constelaltion -- 1964) and I would be very pleased to recommend your service to anyone going forward. Richard Brad Wallis

Just thought you might like to read the post I did on Timezone Rolex forum: I don't normally go out of my way to praise anyone, but I feel I must. I sent in a Rolex Datejust to Mark Sirriani dba Watchdoctor.biz in Kane, PA. His prices are outstanding, ($150 for overhaul and case and band polishing, including overnight return shipping). He replaced my acrylic crystal for $30 and did a hand and dial swap with parts I supplied for no charge. I have used Rolex Service Center in New York before, and the prices were astronomical, turnaround time was terrible, and communication was non existent. Mark kept me informed throughout the process and shipped quickly. He will service every Rolex of mine or my family members from now on. Happy to have found him and wanted to share my experience with you all. Peter

Dear Mark, I received the watch in the mail this weekend and it is working just fine. Thank you very much! Your level of service and pricing can't be beat! I will surely recommend your services to other watch owners. warmest regards, Fabian

Dear Mark, The Rolex arrived safely today, the band size is perfect and I am very pleased. I expect to be a repeat customer I was very happy with your service, thank you, Dimity

Mark, I just wanted to follow up on the great job you did in cleaning and getting my Rolex back in shape. I t runs great and keeps "perfect" time. I can leave it on the night stand and put it on at 3PM and it is still running. Thanks for a great job, well done. regards, Carl Sauer

Mark, thanks. I received the Elgin Father Time back yesterday, and it looks and runs great. The time since yesterday is right on the dot whereas before it would have lost 5+ minutes. Another superb job and I appreciate your true craftsman work. Thank you once again. Best regards ....... Jim

Mark, thank you so very much for your service! I received the watch on the 23rd, and it is gorgeous. It was wonderful to have it back in time for the holidays, and I used it a few times as a conversation piece. Two uncles remarked that they had watches sitting in jewelry boxes, and one brought out a 90 year old Elgin and two Walthams that need cleaning and more. I spoke highly of your professionalism, as well as your flexibility around my zany ideas. They both asked for your website. Thank you again, and I'll certainly come back when my watch requires cleaning. Hope your New Year starts off right! Roy

My Rolex Air King arrived yesterday and it looks like new. I set it and it,s keeping time perfect time. Thank you for a fine Job. Richard Zobel

I picked the watch up this morning. It seems in good order and is ticking away on my wrist. Paul

Hi Mark: I got the watch back today already. Looks good and I am wearing it and will check the timing over the next few days. Thanks for servicing it so quickly. I will use you again for future watch service as well. Thanks again, Richard Quan

Mark, Thanks for doing such a nice job on my Rolex, it looks great! I appreciate the quality job you did and the quick turn around on the repair! I wish I would have known about you sooner, I wouldn't have waited so long. Merry Christmas, Roger

Mark, just received the Rolex cleaned, polished and appears to be running perfectly. Thanks for another fine job. The rewinding is now smooth. Appreciate your quality workmanship. Mike Howell

Mark - The watch arrived today and it looks great! Very nice job. Many Thanks. John Gibboni

Dear Mark: Just a note to thank you for your excellent job on my pocket watch. The quality of your work, the timeliness, and your professionalism are unsurpassed. I will highly recommend you to anyone I know that is in need of watch repair. Thanks again and again. Sincerely, Doug Stephens Ogden, Utah

I have lost count of all of the watches you have serviced and repaired for me, But I can safely say they have all been done very professionally and with great results ! Your charges and turn around time are excellent and all anyone could reasonably expect ! I intend to keep on using your service in the future. Thank you for doing business the old fashion way ! Bert Perdue

I cannot tell you how beautiful my watch looks. Thank you so very much for the work you did on Mom's Rolex. It arrived moments ago and is back on my wrist already. I am going to put your business card in my address book because I never want to lose it. I know I have found a skilled and honest businessman. Joyce Coleman

Thank you for the great service. My Rolex GMT Master II is keeping time perfectly for over a week now, I haven’t had to wind it each day like I used to. The new mainspring and cleaning certainly did the trick. You provided quick and professional service at a fraction of the cost of my local Rolex dealer. A very satisfied customer, Sincerely, David

RE: Omega Seamaster automatic / date, Stainless Steel, logo back, # 565 movement. My apology for not letting you know promptly that the watch arrived and has been "right on the money" your cleaning improved the watches performance by correcting the erratic behavior. I would love to know if the mechanism showed excess wear or damage / repair? What did you notice about the jeweled movements, main spring or internal condition, excessive gum / dried oil , abuse? On the other hand you may not have noticed anything unremarkable and that's OK too. Thanks, David Kent

Mark:I've been wearing my "refurbished" watch for over 1 week and am writing to say it's now keeping time as accurately as when new. I had some doubts about sending a Rolex through the mail based on a single recommendation, but am certainly very happy with the result. The price was great and well under what the local Rolex dealer would have charged. Your prompt communication and rapid response was really appreciated. If you need a reference for your work, I will gladly attest to your professionalism. Gregory Bechtel

Dear Mark On Tuesday I received my Rolex in the mail. I opened the box and was extremely happy at the condition of my Datejust. The 40 year old watch looked brand new. It is also now keeping accurate time. When I mailed it out to you, the watch was inoperable. Even better than the quality of the work performed was the service that I received. Any communication that I sent was met with an immediate and professional response. Thank you for the quality and timely worked performed on timepiece. I plan to recommend you to all of my friends. Gregory Galinsky

"Mark, got my watch back and it has easily exceeded expectations; it has been running "non stop," ha ha, since I got it back. Thanks for being so honest and concerned about the problems with my Rolex. I will try to refer anyone I can to you."
- Mark Spriedejs

Hi Mark,
I received my like new Rolex on Tuesday. WOW it looks and runs like it did when I first saw it 20 years ago. Also, it used to run down if I left it off overnight while sleeping. Not anymore. It is keeping perfect time, even when I do not wear it for more than 8 hours or so. Again, my thanks for making this repair affordable. I doubt if I would have paid the $500.00 required by local Rolex dealers to make the repairs. Since my wife and I both bought our Rolex (his and hers) right after we were married 20 years ago, it means a lot to me to be able to keep wearing it. Please let me know if you ever need a reference.

God Bless you and your family.

Chuck

Hi Mark....Received my 14K Gruen auto back from you on Saturday. The 14K gold case was nice and brilliant ; the refinished silver dial was done to perfection and the new crystal looked great !! Looks like a NOS watch. Been kind of a hectic weekend so I haven't set down and wound it up completely, but it seems to be keeping excellant time. I just want to thank you for the great work you've done and the fast turn around.....and thanks for being patient and answering all my emails, too. Thank you,
- Alan Bozich

Dear Mark:

The watch has arrived!!

Where do I begin, first and foremost it looks and now runs fantastic!

I am wearing it for the first time in many many years, you did a great job and I am very happy with the end result. You see adds posted all over the internet and your add on ebay was great with all the testimonials. I was completely confident that you were the man for this job, my only regret is that I should have spent a tad more money and had you put in a crystal face or what ever you call that.

Damn fine work you do!!!

You are the big dog in my book!!

Mark, If you ever need another testimonial please use my name and this e-mail.

I am 100% sure I will use you in the future.

Respectfully,

Glenn Lerman

Hi Mark: I checked around the DC area for cleaning and service of my Rolex Submariner. Places wanted $275 to $350.00 I shopped around and called Mark. After talking to him I decided to give him a try. He did a great job at very reasonable price. He communicated thru the entire process and deliver was packaged well and shipped as promised. I will be sending him my wife's watch when it needs service too.

Ed

"Hi Mark!

"Absolutely! I'm more than happy to give you a great reference. Thanks Again!"

- Bob Dilworth

Mark:

"First, I live in Phoenix, AZ and was very apprehensive about sending a $20,000. Rolex watch half way across the country to a watch repair shop I only found on the web. My wife commented that I will lose the watch in the process with little to no way of recovery. In essence, I should send this valuable piece of jewelry to a simple P.O. box.

"I did some investigation and found that Mark was well respected in his city, and, yes, the Chamber of Commerce had heard of him positively. Hence, I decided to give him a try.

He insisted that I insure my watch for the full value with a delivery receipt sent to me should something happen in transit. This relieved my mind somewhat.

"I sent the watch and it arrived in four days. He immediately contacted me to tell me that all was well and he would start on the repair the next day and advise me of the charges and length of time needed.

"The next day he emailed me the repair problems and charges. He also told me that he would have to send the watch out to repair a portion that he was incapable of repairing himself. Of course, I became worried once again. He said that the outside repair would take approximately one week and he would keep me advised.

"Yes, he wrote to me twice during that week to update me and assure me that all was well. The watch arrived back at his shop three days late according to Mark but the repair was done correctly. He immediately emailed and told he would ship the watch the next day fully insured.

"I received the watch back two days later in perfect shape and in mint condition.

"I would definitely recommend Mark and his shop as professional jewelry's with the highest integrity and would not hesitate to send any repairs to him in the future."

---William R. Taylor

Mark

You repaired a watch for me a few years ago, and I was very pleased with the quality of the work.

Recently one of my colleagues at the university had his Tudor quit working. This had been given to him by his father and he was quite disturbed.

I recommended your shop - and he is also ecstatic with the quality of your work.

It is through excellence that a business such as yours succeeds.

Thanks

Ron Elkins

Mark

Forgot to write you earlier with all of this primary nonsense going on, but I wanted to thank you for the prompt and excellent work cleaning my watch. Looks brand new, which is a neat trick since it's 40 years old. People have actually asked me if I bought it this week.

Amazing.

Again, thanks for your excellent work. You have my highest recommendation for future customers.

Regards,
Dan Seligson

"Very happy with the service of the Watchdoctor. My watch was returned to me in a timely manor, looking new, and has been keeping perfect time since the overhaul--reasonably priced, too. Thank you."

- Roland Yates

"I'll be more than happy to give you great feedback, Mark. I'll also be happy to talk to any prospective customer that you want to email or call me. You did great work and all the watches are happily running."

- Bradley Blevins

"The service/repairs that you did (I am wearing the 1920's ELGIN as I type) are doing great.

"Thanks"

- Dirk Hunt

"I have found Mr. Sirianni's repair fees to be extremely affordable and his workmanship excellent. I reccomend him to all my friends."

- Cliff Donley

"Mark does fabulous work, in a timely fashion, at a fair price. I most highly recommend The Watch Doctor for all your watch repair needs"

- Jack Ryan

"Mark, It would be a pleasure to share my experience with future customers. I found your work to be professional and prompt. I would recommend you to anyone needing watch repair.
Thank you."

- Holly Sanderson

"Mark, Please feel free to use me as a reference. In comparison to most dealers and other repair services, your prices for services especially on Rolexes) are more than reasonable.

"My experience was great and I would be more than happy to share it with anyone."

- Billy Frye

"Mark is a complete professional. His turnaround time is fast. He does quality work. Best of all, I trust him to advise me about how much to spend on a watch. He gives honest recommendations to me even when I get carried away about an old watch that is pretty but would cost more to fix than it is worth.

"I would be happy to correspond with potential customers."

- Bonnie Enniking

"I would be glad to give a positive feedback to anyone about your business. Thanks again for your prompt and excellant serive both in the repair and your mailing back to me the watch."

---Karl Besteder

"Mark fixed several things on Omega Constellation to my complete satisfaction, was prompt with the repairs, very reasonable on price, and best of all, kept in touch with me throughout the entire transaction. If you want it done right, at a fair price, Mark is your person."

- Roy S. Jones

"I used Mark to fix my Rolex. I first saw his auction on Ebay. It was a little stretch of my comfort zone to send my Rolex to someone on Ebay. However, I'm so glad I did. He fixed it completely and had it back in less than a week. Local estimates had been 300 to 300 Hundred dollars and I believe his fee was around 80 dollars!! I did call him first and he was very helpful and honest in what he expected to see and how he would deal with it.

"I HIGHLY recommend him for Rolex repair and am sure he is just as good with all watch repairs. I would be happy to email you from my home in North Carolina and answer any questions that I could for you. Do the best thing and let him help you like he did me."

- Dave Herrmann

"The Watchdoctor (Mr. Sirianni) repaired my Hamilton 'Railway Special' and made it run like new. This beloved antique pocket watch was a gift from my father, given to me almost forty years ago, so I searched the internet carefully for the most reliable and knowledgeable expert on pocket watches that I could find. Mr. Sirianni promptly gave me a repair appraisal, fixed the watch, and returned it very carefully packaged. I highly recommend his service."

- Ruben Quintero

"About a year ago I 'won' a Spaceview Acutron watch on an EBAY auction. Mark Sirianni was the seller. The watch arrived in a timely manner, and was in better condition than Mark had described. I was thrilled with my purchase. Shortly thereafter I acquired a used Rolex Submariner that appeared cosmetically good; however it didn't keep accurate time. I contacted Mark, and he informed me that he would need to open the back to make an accurate assessment as to what would be required for repair. I sent the watch; his estimate was about 75% less than I had been quoted by Rolex. His repair work was 'spot on', and delivered back to me in Hawaii in a very short time. Frankly, I think he undercharged me, so I am only too happy to recommend his services based on my two transactions with him. If I need his services in the future I would entrust him with my most prized timepieces in my collection. It's nice to know there are still some old world craftsmen out there who are reliable, honest, and efficient."

- Michael H. Sobel

"My experience with Mark Sirianni Watch repair service has been exceptional. Besides doing a superb job of restoring my treasured old Bulova, his work was timely with very reasonable priceing, and he facilitated excellent communication regarding the project - I plan to use Mark's service on any future repair projects, and wholeheartedly recommend his service to new customer prospects"

- Bud Swanson

"Mark was very helpful with all my questions before I even sent my rolex to him for an overhaul. Turnaround time was quick and the watch looks and works perfect. Would use mark's services again."

- Dave

"Mark's service has proven to be both extremely professional and reliable. I have entrusted Mark with many of my watches including Rolex, Cartier, Baum et Mercier and have recieved nothing but top notch service at an extremely reasonable price. I wouldn't think of entrusting my watches with anyone else."

- Scott Gunn

Mark,
"I was very pleased with the work you did on my pocket watch. I would and have recommended you to my friends and others, whom I know that have and collect old pocketwatches. It is hard to find someone you can trust anymore with your valuables."

- Ken Porter

"Hi, Mark, I would be glad to let folks know I was satisfied with your work on my watches. And that you also advised me that a couple of watches would cost more to fix than they were worth. Honest, dependable, great communication. And if you need to have someone email me I will answer emails. All my watches are running great at this time, if I need you I know where you're at. Thanks."

- Richard

"Hi Mark,

"I don't mind if one of your prospective customers e-mails or even calls me. You've serviced ladies Rolexes for me and I've been happy with the jobs.

"Thanks."

- Mike Emery

"Hi, Mark,
Please feel free to refer questions from potential customers to me. I have been very pleased with the quality of your work as well as the prices. In fact, I will ship a couple of watches to you later this week.

"I have been a collector of vintage watches for over 10 years. During this time I have gained some measure of knowledge and skill in simple repairs. However, I realize and am comfortable with my limitations. I never attempt to work on a piece that is extremely expensive or valuable to me. I do this for fun and can do without the stress."

- Mitch Garland

"My experience with Mark, The Watchdoctor, was excellent. I was a little apprehensive at first to sending my beloved Rolex to an unknown source who would repair it at about 1/4 the price without ever hearing anything about the company. But after talking to Mark I was convinced everything would be ok.....And it was! My watch was returned completely cleaned and repaired and ahead of schedule. It has kept perfect time, which was better than ever before. I recommend this service highly."

- Ken Mazur

"Quality work on my President and other Rolex pieces, fast, efficient and quick turn around.

"Highly recommend!"

- Chuck Bartel

"I would like to thank you for the work you have done on my watches. They are always spotlessly clean, well timed and run perfectly, even some of these really old pocketwatches I've sent have come back probably better than they were originally, over 100 years ago! You have proven to be honest and trustworthy. Thats' why I can send you the ones I hold most dear. I know they will be effiecently repaired, cleaned and sent back quickly."

- Les Johnson

My watch arrived safe and sound today, gleaming like new. Thanks for the good (and quick) work!

- Meera

Mark- I recieved my Rolex that you worked on yesterday. I can't thank you enough for the quality of your work. My 20 year old watch looks brand new. Your honesty and integrity (you could have charged me much more) is greatly appreciated. I will be sending you my wife's Rolex after the holidays, as well as any other watch that needs repair in the future. Please feel free to use me as a reference as you see fit.

- Phil Franchini

Mark, I received my Bulova Sea-King yesterday, and it looks wonderful and has been keeping perfect time. Thank you so much.

Jordan Litt

At the outset I was concerned about sending my 1950's Rolex for repair. The results are far more than I expected. Mark explained everything and kept me informed throughout the whole process. It was returned in excellent condition and the fee was more than reasonable. I would be happy to recommend the "watch doctor" to anyone. Joe Lynch.

Thank you sooooooooo much. You did a marvelous job. I received the watch late this afternoon, as expected. It is exciting and a wonder to do business with someone who is as reliable and trustworthy as you. Thank you for fixing my watch, but thank you for this wonderful experience as well.

Jeanette

Mark: my watch was delivered today. Thankyou for your professionalism and your expertise regarding the repair/cleaning/oiling of this watch.

It is keeping excellent time, it looks like a new watch, and I am completely satisfied. Your short turn around interval is really great too!

I will definitely keep you in mind for any future needs.

- James Wendel

I want to go on record that you have handled everything in the most responsible and professional way. The watch is keeping perfect time, you were prompt, courteous and everything was done at an attractively fair price. A customer could not ask for more.

Please feel free to use this letter as an endorsement of your work.

Sincerely,

Louis C. Kleber

The watch arrived today, looking better than it did when it left here. I'm sure it keeps better time now as well. Thank you for the work you did. I look forward to wearing it.

Jim Schwartz

Mark: Watch arrived today is great shape. Looks new, and my wife is very happy. Great job. Thanks, Don

Thanks, Mark --

The Rolex is here and running fine again.

Merry Christmas!

Marilyn Turner

Hi Mark, Just a note to let you know my watch arrived this morning. It looks fabulous, thank you very much indeed.

I will not hesitate to recommend you to everyone who needs a fine watch craftsman.

Kindest Regards and wishes for a very Merry Holiday.

Ken Jones.

Mark

Got the watches on Monday, both are working well. Thanks much. I�ll be sending you a couple or 3 more after the 1st of the year. Happy Holidays to you and your family.

Todd Hammond

Hi Mark,
The watch arrived yesterday and looks great.
I had it running overnight and checked it this morning and after work and it's keeping excellent time.
I want to thank you for such a fantastic job and your turnaround time is just remarkable.
I also would like to say, your repair rates are very reasonable.
I have a few more watches for you to look at and I'll let you know about them as soon as I can.
I'm sure glad I gave you a try, you are an outstanding watchmaker.
Thanks so much!
Sincerely,
Dan

Hi Mark,
I have to follow up, I have had my watch back for 5 days now and it has been running nonstop and keeping perfect time.
Thank You Again
Ed Mahoney